Lifetime Warranty+

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LIFETIME WARRANTY+

Every suitcase comes with our Lifetime Warranty, with optional coverage for your journey.

Upgrade Coverage

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Travel confidently and stay covered

Every Monos suitcase is backed by our Lifetime Warranty – coverage for the craftsmanship and quality of the parts that matter most, such as wheels, locks, and handles. It’s included with every purchase, for life.

For added peace of mind on the road, we offer two optional upgrades: Essential and Pro Coverage. They go beyond wear and damage to protect against the realities of travel – airline mishandling, cracks, functional impacts, and lost luggage.

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How it works

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1

Choose the protection that fits your journey

2

We’ll take care of the details behind the scenes

3

You’re covered from the moment your suitcase arrives

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Choose your coverage

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1 covered repair

airline damage
cracks
functional impacts

$50 lost luggage credit

15% off trade-in credit

Add Coverage – $35

Up to 2 covered repairs

airline damage
cracks
functional impacts

$100 lost luggage credit

30% off trade-in credit

Add Coverage – $65

1 covered repair

airline damage
cracks
functional impacts

$50 lost luggage credit

15% off trade-in credit

Add Coverage – $35

Up to 2 covered repairs

airline damage
cracks
functional impacts

$100 lost luggage credit

30% off trade-in credit

Add Coverage – $65

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Coverage for how it’s made

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Lifetime Warranty

Essential+

Pro+

Lifetime Warranty

Essential+

Pro+

Telescopic handle

Covered under our Lifetime Warranty if it stops extending or functioning as intended through normal use.

TSA-accepted lock

If the lock becomes non-functional or fails during standard handling, we’ll take care of it.

High performance 360° wheels

If your wheels become stuck, worn, or break with regular use, they’re fully covered under our Lifetime Warranty.

Warranty for craftsmanship coverage

Lifetime protection for core functional parts when they no longer perform as they should.

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Upgrades for how it’s used

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Lifetime Warranty

Essential+

Pro+

–

1 claim

Up to 2 claims

–

Included

–

$50

$100

–

15% off your next purchase

30% off your next purchase

–

Lifetime Warranty

Essential+

Pro+

Airline travel damage

Protection for damage caused by airline handling – cracks or functional impacts. Just send us a photo and the airline’s documentation.

–

1 claim

Up to 2 claims

Zipper damage from travel

Coverage for zipper issues caused by travel mishandling, even if the zippers weren’t secured.

–

Included

Lost luggage credit

If your suitcase was lost in transit, we’ll provide Monos credit toward a replacement. Airline documentation required.

–

$50

$100

Future trade-in credit

When you’re ready for something new, return your current piece and receive a credit toward your next Monos suitcase.

–

15% off your next purchase

30% off your next purchase

Priority assistance

Faster responses and expedited support, so you are never left waiting when you need help most.

–

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Your Lifetime Warranty is always included. Essential and Pro Coverage are one-time upgrades designed to support how you actually travel.

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Upgrade Coverage

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Frequently asked questions

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Is there a time limit to add coverage?

Do I need to register my coverage?

What if I bought more than one luggage?

Can I upgrade from Essential to Pro later?

How does the trade-in credit work?

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What’s covered under airline damage?

What if I lose my luggage during travel?

Is this a subscription or annual plan?

Can I purchase coverage if I bought my suitcase from a retailer?

What does the Lifetime Warranty cover, and how is this different?

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